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Displaying 261-266 of 266 items.
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Sources of Federal Government and Employee Information
Introduction to Info Source Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19
What is Mediation?
Introduction The Canadian Transportation Agency's mandate includes the authority to resolve various transportation disputes and complaints within its jurisdiction through mediation. Mediation can be used to facilitate dispute resolution by providing parties with an effective alternative to the...
Publication | 2025-05-06
Client Satisfaction Research - Final Report 2011-2012
I hereby certify as Senior Officer of Ipsos Reid that the deliverables fully comply with the Government of Canada political neutrality requirements outlined in the Communications Policy of the Government of Canada and Procedures for Planning and Contracting Public Opinion Research.  Specifically,...
Publication | 2012-09-12
Western grain: Maximum Revenue Entitlement program
The Agency is required by the Canada Transportation Act to set annual Maximum Revenue Entitlements (MRE) for Canadian National Railway Company (CN) and Canadian Pacific Kansas City Limited (CPKC) for the movement of western grain and determine whether each entitlement has been exceeded. For more...
Web page | 2025-12-19
CTA announces Volume-Related Composite Price Indices for Crop Year 2026–2027 for CN and CPKC
April 30, 2026 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9864 and the Canadian Pacific Kansas City (CPKC) Railway...
News | 2026-04-30

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