Agency site
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How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
When do I have to file?
You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency.
See deadlines for:
Requests
Filing of submissions
Expedited processes
Reminder: your form and any...
Web page | 2016-08-26
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
The stages of an adjudication case
There are 2 stages for any dispute resolved through adjudication.
For detailed information about these stages, see the Dispute Adjudication Rules.
Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
Table of Contents
Background
Scope of Work, Methodology and Approach
Section 1: Overview and PIA Initiation
Section II: Risk Area Identification and Categorization
Background
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal established...
Web page | 2016-07-14
Check against deliveryAs I was putting the finishing touches on my speech last night, I glanced out of my hotel window and I saw the rail lines running from Union Station out towards Ottawa, Montréal, and Halifax. I saw the Gardiner Expressway in its usual state of gridlock. I saw a shipping vessel...
Speeches | 2016-07-11
Check against delivery
It’s a pleasure to be here today, 10 months after I assumed leadership of the Canadian Transportation Agency. That’s still early enough, I think, to look at the organization and issues before it with fresh eyes, but long enough to have developed some views and plans. I would...
Speeches | 2016-05-27
Why choose the Agency?
Here are some of the reasons why you can have an engaging and meaningful career at the Agency:
We focus on our people. We work hard at recruiting, developing and retaining a highly competent work force.
We foster a cooperative, rewarding work environment that provides you...
Web page | 2016-05-04
Reporting to the Chair and Chief Executive Officer
Vice-Chair and Members
Chief of Staff
Analysis and Outreach Branch
Dispute Resolution Branch
Determinations and Compliance Branch
Enabling Services Branch
Agency branches
Led by the Chief Strategy Officer, the Analysis and Outreach...
Web page | 2016-04-01
Executive summary
Background
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal and economic regulator. It makes decisions and determinations on a wide range of matters involving air, rail and marine modes of transportation under the authority of Parliament, as...
Web page | 2016-02-22
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