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The Canadian Transportation Agency (CTA) is providing the following advice to passengers affected by the cessation of Primera Air's operations on October 2, 2018:
If you have purchased a ticket but have not yet travelled, or you are still in transit, you should contact your travel agent or other...
News | 2018-10-03
Hurricane Michael is currently affecting domestic and international air travel in the southern United States.
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as...
News | 2018-10-11
Air passengerprotection public consultations
What we heard
Download PDF
Table of Contents
Introduction
Consultation Overview
Key Themes
Airline's Obligation to Communicate Clearly
Flights Delays and Cancellations...
Publication | 2018-10-15
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations.
The three-month consultation process...
News | 2018-10-15
Introduction
This Guide explains the Canadian ownership requirement for obtaining a licence to operate an air service from the Canadian Transportation Agency (Agency), and for maintaining such a licence.
It explains how the Agency interprets and applies the legal requirement for an air licence...
Publication | 2018-10-19
Introduction
Anyone wishing to obtain or maintain an air service licence must meet legal requirements related to Canadian ownership. These requirements are set out in the Canada Transportation Act (Act) and the Canadian Transportation Agency (Agency) is responsible for determining whether a...
Publication | 2018-10-19
Toronto Airport (YYZ) Departures
Flights
Original
Date of
Flight
Mitigated Facts
Relevant Issues
SWG022
15/04/2018
TARMAC DELAY:
Some passengers testimonies and Data provided by Greater Toronto Airport Authority indicates a tarmac...
Web page | 2018-10-22
Toronto Airport (YYZ) Departures
Flights
Original Date of Flight
Destination
Passengers
Original Scheduled Time of Departure
Actual Date of Departure
Actual Time of Departure
Original Scheduled Time of Arrival
Actual Date of Arrival
Actual Time of Arrival...
Web page | 2018-10-22
Toronto Airport (YYZ) Departures
Flights
Original Date of Flight
Destination
Original Scheduled Time of Departure
Actual Date of Departure
Actual Time of Departure
Delay 4+ hrs
Duration
of delay
Flight Delay: Meal vouchers provided
SWG022
15/04...
Web page | 2018-10-22
Toronto Airport (YYZ) Departures
Flights
Original
Date of
Flight
Mitigated Facts
Relevant Issues
SWG022
15/04/2018
Meal vouchers were available for passengers.
SWG026
16/04/2018
MEAL VOUCHERS:...
Web page | 2018-10-22