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In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel.
The CTA led efforts to...
Web page | 2020-08-26
The CTA created an International Working Group (IWG) to develop recommendations for future action related to issues around the safe storage and transportation of wheelchairs and other mobility aids and hosted an international forum in June 2018. IWG members included airlines and their trade...
Web page | 2020-08-26
Accessible transportation is an essential part of modern life and important for all Canadians. About one in five of Canadians has a disability, and this proportion is growing as the average age of the population rises.
Air travel is global – but from one country to another, there are different...
Web page | 2020-08-26
Chair and CEO Keynote Address to the IATA Global Accessibility Symposium – October 27, 2020
The air transportation sector is going through its greatest crisis since the first international commercial flight a century ago.
That flight was operated by Aeromarine Airways, which in 1920 began a...
Speeches | 2020-11-02
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
November 26, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today released its “What We Heard” report, summarizing the input received during its consultations on Phase II of its Accessible Transportation for Persons with Disabilities Regulations (...
News | 2020-11-26
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1. Introduction
The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
Preparing to travel? These resources will help.
They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
(A) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Auberge de ('Aeroport Inn" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with...
Enforcement Actions | 2020-07-28
(A) On or about February 25, 2020, the Regina Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days after...
Enforcement Actions | 2020-09-16