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March 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry.
The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13
1. Purpose
This notice to industry outlines the Agency’s approach to considering applications for exemptions from the filing notice periods that apply to international air services, as set out in subsections 115(1) and 138(3) of the ATR.
2. Legislative references to the Canada Transportation Act...
Web page | 2020-07-17
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16)
The global collapse of air travel as a result of the COVID-19 pandemic is without precedent in the century since the dawn of international commercial aviation. Many passengers have experienced frustration,...
Speeches | 2020-11-13
Air passenger protection during and beyond the pandemic, by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16)
News | 2020-11-13
What is new? A milestone.
On October 26, 2020, the Canadian Transportation Agency issued the first licence in Canada for a drone cargo delivery service .
I am a drone operator thinking about providing drone services. Do I need a licence?
If you plan to operate a publicly available air service to...
Web page | 2020-12-03
December 21, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) launched today a consultation seeking input from members of the public, consumer organizations, airlines and experts on a proposed regulation establishing additional refund obligations for...
News | 2020-12-21
The Proposed Regulations Amending the Air Passenger Protection Regulations, which would provide new refund requirements, are now published in Part I of the Canada Gazette for public review and comment.
These proposed regulations, that would apply to all future flights to, from and within Canada...
Consultation | 2020-12-21
Introduction
The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap in Canada's air passenger protection framework: the absence of a requirement for airlines to refund tickets when flights are cancelled, or where there is a...
Web page | 2020-12-21
Read the pdf (408 KB)
Introduction
This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13