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Displaying 11-20 of 116 items.
Background
The Canadian Transportation Agency (CTA) opened an inquiry into complaints from air passengers alleging that airlines were not accurately communicating the reasons for flight delays or cancellations.
The inquiry focused on 567 complaints involving flights operated by Air Canada,...
Web page | 2020-02-21
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2019, and all information contained in these financial statements rests with the...
Publication | 2020-02-26
Message From the Chair and Chief Executive Officer
As the Canadian Transportation Agency (CTA) heads into 2020-21, it has a range of achievements upon which to build.
The review of all regulations made and administered by the CTA through its Regulatory Modernization Initiative (RMI) culminated...
Publication | 2020-02-28
Management Statement for the Quarter Ending December 31, 2019
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2020-02-28
March 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry.
The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13
During these difficult times, the Canadian Transportation Agency (CTA) continues to maintain its normal operations while our employees practice social distancing. Our dedicated employees are working remotely and are available through electronic means to provide service. You can continue to request...
Web page | 2020-03-25
This non-binding statement on vouchers was issued on March 25, 2020, in the face of unprecedented and extraordinary circumstances impacting domestic and international air travel. Because the law does not require airlines to include refund provisions in their tariffs for flights that are cancelled...
Web page | 2020-03-25
April 30, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.4202 and the Canadian Pacific Railway Company (CP) at 1....
News | 2020-04-30
Read the pdf (322 KB)
Watch the ASL video
Introduction
ASL version of Accessible transportation guides - Introduction
End of ASL videos - Accessible transportation guides - Introduction
Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Read the pdf (526 KB)
Watch the American Sign Language (ASL) videos
1. Purpose
ASL version of chapter 1. Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: When advance notice is not required
This...
Publication | 2020-05-01