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During these difficult times, the Canadian Transportation Agency (CTA) continues to maintain its normal operations while our employees practice social distancing. Our dedicated employees are working remotely and are available through electronic means to provide service. You can continue to request...
Web page | 2020-03-25
This non-binding statement on vouchers was issued on March 25, 2020, in the face of unprecedented and extraordinary circumstances impacting domestic and international air travel. Because the law does not require airlines to include refund provisions in their tariffs for flights that are cancelled...
Web page | 2020-03-25
April 30, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.4202 and the Canadian Pacific Railway Company (CP) at 1....
News | 2020-04-30
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Introduction
ASL version of Accessible transportation guides - Introduction
End of ASL videos - Accessible transportation guides - Introduction
Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
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1. Purpose
ASL version of chapter 1. Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: When advance notice is not required
This...
Publication | 2020-05-01
The following American Sign Language videos are alternate formats of the Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Alternate formats available
PDF - Audio - ASL - LSQ
Chapter 1 - Purpose...
Web page | 2020-05-01
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Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Terminal operator curbside assistance obligations
This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
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Watch the ASL videos
1.Purpose
ASL version Chapter 1. Purpose
Continue to the next video: Chapter 2. Who is considered to be a person with a disability
This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01
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Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide provides information for air carriers and federal passenger rail,...
Publication | 2020-05-01
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1. Introduction
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR) provide a set of clear, consistent and specific accessibility requirements for transportation service providers. The regulations cover many parts of the travel experience...
Publication | 2020-05-01