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July 2, 2021 – Gatineau, Quebec – The Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that its proposed Regulations Amending the Air Passenger Protection Regulations, which would provide new refund requirements, are now published in Part I of the Canada...
News | 2021-07-02
Read the pdf (431 KB)
Introduction
The COVID-19 pandemic and subsequent collapse of global air travel have revealed a gap in Canada's air passenger protection framework that affects passengers whose flights are delayed or cancelled due to...
Publication | 2021-07-02
Disclaimers
Third-party information liability disclaimer
Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external...
Web page | 2021-07-02
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2021-07-13
Violation No. 1
On or about July 14, 2020 at the St Luc interchange (Montreal), the Canadian National Railway Company (CN) transferred the traffic of a continuous movement comprised of car No. TBOX638929, loaded with “Board, Building, Building Insulation or Wallboard, Hardboard”, from Klamath...
Web page | 2021-07-06
Violation No. 1
On or about July 13, 2020 at the St Luc interchange (Montreal), the Canadian Pacific Railway Company (CP) transferred the traffic of a continuous movement comprised of car No. BCOL730644, loaded with “kiln dried lumber”, from Fort St. John, British Columbia, for delivery at the...
Web page | 2021-07-06
Air carriers are reminded that they are required to provide notice to the Canadian Transportation Agency (Agency), affected communities and responsible ministers of plans to discontinue or reduce the frequency of a domestic service, in certain circumstances, and to provide an opportunity for...
Web page | 2021-07-14
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Introduction
On August 28, 2020, the Canadian Transportation Agency (CTA) launched consultations on proposed changes to the Railway Interswitching Regulations. Our aim in proposing changes was to keep regulated...
Publication | 2021-07-23
Read the pdf (400 KB)
Disclaimer
This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Requirements for an own motion investigation are set out in the Canada Transportation Act,...
Publication | 2021-07-28
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
The purpose of the oral hearing is to allow...
News | 2021-08-05