Consultation on new refund requirements – written submissions

Disclaimers

Third-party information liability disclaimer

Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

Privacy notice; submission language and accessibility

During the CTA's Public Consultation period, individuals and organizations were invited to submit comments. In the interest of transparency, all of the submissions that the CTA received have been posted with its original content. For accessibility purposes, the CTA has converted all documents to PDF.

Consultation Submissions from airlines and other industry representatives

   
Air Canada
(PDF ; 2.86 MO)
Air North (PDF ; 162.11 kb)
Air Portugal
(PDF ; 203 kb)
Air Transport Association of Canada (PDF ; 241 kb)
Association of Canadian Travel Agencies
(PDF ; 578 kb)
Canadian Life and Health Insurance Association
(PDF ; 567 kb)
International Airlines Group
(PDF ; 142 kb)
Join submission : National Airlines Council of Canada ; International Air Transport Association ; Airlines for America (PDF ; 189 kb)
SATA
(PDF ; 164 kb)
Sunwing (PDF ; 162 kb)
Swoop
(PDF ; 214 kb)
Air Transat (PDF ; 136 kb)
Travel Industry Council of Ontario
(PDF ; 146 kb)
Travel Health Insurance Association of Canada
(PDF ; 142 kb)
Westjet
(PDF ; 1.23 MO)

Consultation Submissions from consumer organizations

   
Air Passenger Rights
(PDF ; 1.03 mo)
Canadian Automobilie Association (PDF ; 290 kb)
Option Consommateurs (Document available in french only)
(PDF ; 324 kb)
Public Interest Advocacy Group (PDF ; 342 kb)

Consultation Submissions from the Public

   
Aleksandroff_E
(PDF ; 95 kb)
Arcand_R (Document available in french only)
(PDF ; 92 kb)
Aston_SP
(PDF ; 91 kb)
Ayotte_Y (Document available in french only)
(PDF ; 92 kb)
Ayotte_S (Document available in french only)
(PDF ; 92 kb)
Barr_S
(PDF ; 92 kb)
Barton_D
(PDF ; 95 kb)
Bishop_G
(PDF ; 90 kb)
Boivin_J(Document available in french only)
(PDF ; 87 kb)
Braden_G
(PDF ; 94 kb)
Brohm_A
(PDF ; 101 kb)
Butler_A
(PDF ; 101 kb)
Calo_V
(PDF ; 73 kb)
Cameron_D
(PDF ; 95 kb)
Celestini_B
(PDF ; 94 kb)
Cook_K
(PDF ; 92 kb)
Cui_M
(PDF ; 90 kb)
Cyr_C
(PDF ; 95 kb)
Denham_R
(PDF ; 94 kb)
Didier_H(Document available in french only)
(PDF ; 94 kb)
Disanto_J
(PDF ; 87 kb)
Dorazio_R
(PDF ; 153 kb)
Dupont_A
(PDF ; 79 kb)
Eady_R
(PDF ; 92 kb)
Eames_E
(PDF ; 92 kb)
Emerslund_W
(PDF ; 81 kb)
Evans_G
(PDF ; 90 kb)
Fell_T
(PDF ; 80 kb)
Goyal_G
(PDF ; 90 kb)
Grant_C
(PDF ; 92 kb)
Green_C (Document available in french only)
(PDF ; 76 kb)
Grenier-Couture_S (Document available in french only)
(PDF ; 89 kb)
Hannawayya_S
(PDF ; 95 kb)
Hartmaier_P
(PDF ; 93 kb)
Harvey_G (Document available in french only)
(PDF ; 88 kb)
Hauer_C
(PDF ; 90 kb)
Hebbourn_S
(PDF ; 91 kb)
Hickey_C
(PDF ; 94 kb)
Humphries_M
(PDF ; 97 kb)
Joslin_B
(PDF ; 91 kb)
Jthiel
(PDF ; 69 kb)
Karma
(PDF ; 87 kb)
Kaskow_D
(PDF ; 92 kb)
King_R
(PDF ; 95 kb)
Knight_S
(PDF ; 88 kb)
Kohn_E
(PDF ; 88 kb)
Labrecque_N (Document available in french only)
(PDF ; 92 kb)
Lariviere_G(Document available in french only)
(PDF ; 89 kb)
Leblanc_J(Document available in french only)
(PDF ; 89 kb)
Ledger_D
(PDF ; 88 kb)
Lefebvre_L (Document available in french only)
(PDF ; 88 kb)
Lelievre_A
(PDF ; 89 kb)
Levesque_L (Document available in french only)
(PDF ; 91 kb)
Loscerbo_K
(PDF ; 95 kb)
Lundy_M
(PDF ; 94 kb)
Mahrez_L (Document available in french only)
(PDF ; 92 kb)
Malo_M (Document available in french only)
(PDF ; 91 kb)
Marc (Document available in french only)
(PDF ; 87 kb)
Marquis_D (Document available in french only)
(PDF ; 78 kb)
Martinez_C
(PDF ; 94 kb)
McCluskey_C
(PDF ; 73 kb)
McCulloch_L
(PDF ; 95 kb)
McKay_G
(PDF ; 93 kb)
Meunier_R (Document available in french only)
(PDF ; 92 kb)
Nasrallah_N
(PDF ; 93 kb)
Noreau_S (Document available in french only)
(PDF ; 93 kb)
Paetkau_H
(PDF ; 94 kb)
Pereira_P
(PDF ; 94 kb)
Piche-Burton_C (Document available in french only)
(PDF ; 159 kb)
Pillsworth_T
(PDF ; 89 kb)
Poulin_J (Document available in french only)
(PDF ; 89 kb)
Przywara_C
(PDF ; 1.33 mb)
Ranjbar_H
(PDF ; 91 kb)
Reynders_W_B
(PDF ; 90 kb)
Riddell_R
(PDF ; 112 kb)
Saini_P
(PDF ; 90 kb)
Saulnier_T
(PDF ; 91 kb)
Secher_JF (Document available in french only)
(PDF ; 87 kb)
Sheryll
(PDF ; 92 kb)
Smith_J
(PDF ; 69 kb)
Stevens_E
(PDF ; 89 kb)
Stevens_J
(PDF ; 68 kb)
Stevens_J
(PDF ; 91 kb)
Stuart_L
(PDF ; 97 kb)
Suzie_G
(PDF ; 90 kb)
Sweet_C
(PDF ; 90 kb)
Tait_W
(PDF ; 93 kb)
Talbot_H(Document available in french only)
(PDF ; 93 kb)
Tali_S
(PDF ; 96 kb)
Tamlin_C
(PDF ; 85 kb)
Thibeault_S (Document available in french only)
(PDF ; 94 kb)
Thoms_P
(PDF ; 89 kb)
Tran_J
(PDF ; 90 kb)
Vallieres_F (Document available in french only)
(PDF ; 87 kb)
Walton_D
(PDF ; 92 kb)
Watkins (Document available in french only)
(PDF ; 92 kb)
Wohlfarth_T
(PDF ; 90 kb)
Xu_C
(PDF ; 195 kb)
Xu_L
(PDF ; 90 kb)
Yan_J
(PDF ; 91 kb)
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