Agency site
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December 19, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced the publication of new data to provide Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the...
News | 2022-12-19
OTTAWA – December 22, 2022 - In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of both the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their respective maximum grain revenue entitlements for the crop...
News | 2022-12-22
Case status
The status of most cases may be checked online, including:
Air travel complaints
Accessibility complaints
Rail and marine complaints
We review each case using the information provided by you and the service provider.
We continue to receive a high number of new complaints....
Web page | 2022-12-21
Notice:
This page presents a previous version of the Accessibility Plan. The current version of the plan is available here: Accessibility Plan 2026-2028
Read the PDF (474 KB)
Watch the ASL video
1. Plain Language Summary of the Plan
ASL version of Plain Language Summary of...
Publication | 2022-12-23
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2022, and all information contained in these financial statements rests with the...
Publication | 2022-12-30
Chair, I would like to thank the Committee for the invitation to appear today.
As you noted, I am accompanied by my colleague, Michelle Greenshields, Director General for Disputer Resolution at the Agency.
As a regulator, the Canadian Transportation Agency develops regulations in accordance with...
Speeches | 2022-11-28
The Agency issues certificates of fitness to parties intending to construct or operate a railway under federal jurisdiction once it determines that adequate liability insurance is in place. It can also modify, suspend or cancel a valid certificate to reflect changes to rail operations....
Web page | 2022-11-28
Featured resources
Best Practices for Indoor Relief Areas for Service Dogs in Terminals
International Working Group on Special Service Request Codes
Take charge of your travel: Resources for...
Web page | 2022-11-07
Watch the American Sign Language (ASL) video
ASL version of Accessible Transportation for Persons with Disabilities Regulations
This is an American Sign Language (ASL) video with no audio
The Canadian Transportation Agency (CTA) has built on its various...
Web page | 2022-03-14
(A) On or about January 28, 2022, Qatar Airways Group (Q.C.S.C.) advertised the price of an air service on the website www.qatarairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR.
(B) On or about...
Enforcement Actions | 2022-03-02