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What are limitations to liability?
All air carriers’ tariffs must set out how an air carrier limits its liability with respect to the transportation of passenger and goods.
This part of an air carrier’s tariff addresses the extent of an air carrier’s liability in cases of personal injury or death...
Web page | 2024-12-27
A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan.
Vision, mission, raison d’être and operating context
Read the full Departmental results report
Key priorities
To...
Web page | 2024-12-17
Erratum:
The Canadian Transportation Agency has reviewed the Departmental Results Report for fiscal year 2023-24 and has revised the results, under the section “Results – what we achieved”, subsection “Core responsibility 1: Independent regulatory and dispute-resolution services for...
Publication | 2024-12-17
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05
(1) On or about September 28, 2024, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination, John F. Kennedy International Airport (JFK) without delay, thereby contravening paragraph 41(...
Enforcement Actions | 2024-12-11
On or about November 8, 2024, Aspen Air Charters Inc. on its website (www.aspenaircharters.com) sold, caused to be sold or publicly offered for sale in Canada an air service without holding a licence issued under Part II of the Canada Transportation Act in respect of that service, thereby...
Enforcement Actions | 2024-12-18