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July 11, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $52,200 against American Airlines for violations of the Air Passenger Protection Regulations (APPR).
Between December 4, 2024, and April 11...
News | 2025-07-14
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Introduction
The Agency annually sets the Volume-Related Composite Price Index (VRCPI) for each of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (carrying on business as Canadian Pacific Kansas City [CPKC]). The VRCPI is an...
Consultation | 2025-07-10
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Background
On July 10,...
Consultation | 2025-07-10
Note : this Notice of Violation was withdrawn on July 11, 2025
Date of revision : July 14, 2025
Enforcement Actions | 2025-07-25
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing American Airlines, Inc. has committed the following 8 violations, failed to make available, in simple, clear and concise language, on a...
Enforcement Actions | 2025-07-14
(1) On or about May 21, 2025, Air India Limited failed to provide a passenger, affected by the delay of flight AI186 scheduled to depart on May 22, 2025, the reason for the delay, the compensation to which they may be entitled to for inconvenience, the standards of treatment for passengers, and the...
Enforcement Actions | 2025-07-18
(A) On or about June 30, 2025, WestJet advertised the price of an air service to Loreto, Mexico (LTO) in an advertisement on Instagram without indicating whether the service is one-way or round trip, thereby contravening paragraph 28(1)(b) of the Air Passenger Protection Regulations.
(B) On or...
Enforcement Actions | 2025-07-28