Agency site
Displaying 71-80 of 129 items.
Contents
Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy
Proactive Disclosure
The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2025-06-06
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2025-05-14
Air travel complaint resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
Gatineau, Quebec, January 8, 2025 – The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2025.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding...
News | 2025-01-08
The airline must always ensure that you complete your itinerary as soon as possible.
In All Situations: the airline must rebook you on another flight if your original flight is delayed for 3 hours or more, or is cancelled.
Rebooking
Large airlines must rebook you on the next available flight...
News | 2025-04-15
Completed access to information requests
The Agency posts summaries of completed access to information requests processed by its Access to Information and Privacy (ATIP) group on the Open Information portal of the Government of Canada.
Related information
Sources of federal government...
Web page | 2025-10-17
Erratum:
The Canadian Transportation Agency has reviewed the Departmental Plan for fiscal year 2025-26 and under the section “Plans to deliver on core responsibilities and internal services,” under the subsection “Core responsibility 1: Independent regulatory and dispute-resolution services...
Publication | 2025-06-17
What is interswitching?
Interswitching is the transfer of traffic between two railway companies (railways). One railway takes a shipper’s freight part of the way between origin and destination. It then transfers the freight to a competing railway with which the shipper has made arrangements for...
Web page | 2025-10-22
On this page
Background
How to Participate
Confidential Information
Reference materials
Initial public submissions
Background
On October 9, 2025, the Federal Court of Appeal (FCA) issued its decision in Canadian National Railway v Canadian Transportation Agency, 2025 FCA 184,...
Consultation | 2025-12-08
The Canadian Transportation Agency is committed to consulting with Canadians. Through consultations, the Agency gains a greater understanding of different perspectives from the public, stakeholders and experts and therefore develops more informed and effective policies and programs.
For advice on...
Web page | 2025-10-31