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Supplementary Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages
Read the pdf (381 KB) Disclaimer This is not a legal document. The explanations it provides are meant to help both airlines and passengers understand what would be expected of airlines if a passenger complained to the CTA about a flight...
Publication | 2022-02-11
2017-2018 Annual Report on the Administration of the Access to Information Act
Introduction The Access to Information Act (Act) was proclaimed on July 1, 1983. It grants all Canadian citizens and permanent residents the right to examine or receive copies of records under the control of a federal government institution, subject to limited and specific circumstances....
Publication | 2018-08-29
2017-2018 Annual Report on the Administration of the Privacy Act
Introduction The Privacy Act (Act), proclaimed in 1983, protects the privacy of individuals who are Canadian citizens or permanent residents with respect to personal information about themselves held by the Canadian government. The Act provides individuals with the right to access their...
Publication | 2018-08-29
Passenger Terminal Accessibility
Purpose of this Code of Practice The purpose of this Code is to provide a minimum level of accessibility for passenger terminals across Canada and to further improve the accessibility of terminals for persons with disabilities on a systemic basis as they use the federal transportation system. The...
Publication | 2007-01-02
Notice to Industry: Applications for Exemptions from Section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA)
The Canadian Transportation Agency (Agency) is the economic regulator of Canada’s federal transportation network. It publishes guidance material advising of changes to or clarifications of Agency processes or requirements. Should there be any discrepancy between the content of this Notice and...
Publication | 2013-03-27
Apportionment of Costs of Grade Separations: A Resource Tool
Introduction Under the Canada Transportation Act, the Canadian Transportation Agency is responsible for making cost apportionment decisions concerning the construction and reconstruction of grade separations (structures that allow railway and road traffic to cross each other at different...
Publication | 2011-11-14
International Air Charters: A Guide
Read the pdf (408 KB) Introduction This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
Departmental Sustainable Development Strategy 2023 to 2027
Read the pdf (1.4 MB) Executive Summary The Canadian Transportation Agency (the Agency) is committed to advancing sustainable development and contributing to the Government of Canada’s sustainable development goals and targets. While this is the Agency’s first formal Departmental...
Publication | 2023-11-02
Quarterly Financial Report For the quarter ended September 30, 2023
Management Statement for the Quarter Ending September 30, 2023 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2023-11-30
2023 Accessibility Progress Report
Read the pdf (535 KB) Watch the ASL video Progress report summary ASL version of the Progress report summary This is an American Sign Language (ASL) video with no audio End of ASL video - Progress report summary   In December 2022, the Canadian...
Publication | 2023-12-28

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