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Displaying 111-120 of 558 items.
Discussion Paper On Regulatory Modernization For Air Transportation
Table of Contents Background Current legislative and regulatory context Consultation scope Item 1: Charters and advance payment protection Item 2: Licensing A. Code-sharing and wet-leasing B. Air insurance C. New business models and industry...
Web page | 2016-12-19
National transportation system
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the...
Web page | 2023-09-30
Adjudication for disputes about federal transportation
Getting started What is adjudication? How adjudication works How to submit an application Managing your case How to manage your case Forms Deadlines for filing How to upload documents Annotated Dispute Adjudication Rules...
Web page | 2023-09-30
Complaints and disputes about marine transportation
Types of dispute resolution services Facilitation An Agency officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Most disputes are resolved by facilitation. Possible outcome: The  officer works...
Web page | 2023-09-30
Facilitation for disputes about federal transportation
Rail and marine transportation An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Type of disputes Possible outcome Rail Marine The case officer works with the parties...
Web page | 2023-09-30
Accessibility complaints about transportation services
Accessibility Help Line Have questions relating to accessible transportation? Need help filing an accessibility complaint? 1-844-943-0273 Contact us Monday to Friday, 8 a.m. to 5 p.m. EST. TTY: 1-800-669-5575 ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Arbitration
What is arbitration? The Agency offers three types of arbitration: Rail level of service arbitration Final offer arbitration Rail arbitration During arbitration, an arbitrator reviews the facts (or final offers) submitted by the parties and settles the dispute by making a decision which is...
Web page | 2018-05-28
Mediation for disputes about federal transportation
Accessible, rail and marine transportation An Agency mediator helps parties settle their differences through negotiation (face-to-face or by teleconference). Type of disputes Possible outcome Accessibility (disability-related) Rail Marine...
Web page | 2025-05-06
Overview and FAQs: Disputes related to federal transportation
Types of disputes we can resolve Air travel complaints Accessibility complaints Rail complaints Marine complaints Comparison of dispute resolution services Facilitation An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
Tariff terms and conditions that are unclear, unjust or unreasonable, or unduly or unjustly discriminatory
Most air travel complaints are about a carrier failing to apply a fare, rate, charge or term or condition of carriage set out in its tariff. However, you can also file an air tariff complaint with the Agency if you believe that the terms and conditions of a tariff are unclear, unreasonable, or...
Web page | 2023-09-29

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