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Facilitation for disputes about federal transportation
Rail and marine transportation An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Type of disputes Possible outcome Rail Marine The case officer works with the parties...
Web page | 2023-09-30
Introduction: TRAN – February 27, 2024
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details Table of contents Next page Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) Good morning Chair and Committee...
Web page | 2024-06-11
Accessible Transportation Planning and Reporting Regulations: TRAN – February 27, 2024
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details Previous page Table of contents Next page Summary of the Accessible Transportation Planning and Reporting Regulations The Accessible Transportation Planning and Reporting...
Web page | 2024-06-11
Data: TRAN – February 27, 2024
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details Previous page Table of contents Next page On this page Accessibility Complaints Data CRO Complaints Throughput Accessibility Complaints Data...
Web page | 2024-06-11
About the CTA: TRAN – February 27, 2024
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details Previous page Table of contents Next page On this page Evolution of CTA's Accessibility Mandate Accessibility at the CTA CTA's Internal Services Evolution of CTA's...
Web page | 2024-06-11
Inquiries
Closed inquiries Status Inquiry into complaints regarding reasons for flight delays or cancellations - 2020 Decision No. 122-C-A-2021 Vancouver Freight Rail Investigation - 2019 Decision No. CONF-9-2019 Sunwing flight incidents -...
Web page | 2018-04-30
Air travel complaints per 100 flights – by airline – January 2023 to March 2024
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-04-30
Summary of the Accessible Canada Act and Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports
Read the pdf (305 KB) Watch the American Sign Language (ASL) videos 1. Purpose ASL version of Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: Contents of a Progress Report   This is a summary of the...
Web page | 2022-02-18
Accessible Transportation for Persons with Disabilities Regulations
Watch the American Sign Language (ASL) video ASL version of Accessible Transportation for Persons with Disabilities Regulations This is an American Sign Language (ASL) video with no audio   The Canadian Transportation Agency (CTA) has built on its various...
Web page | 2022-03-14
Assigned severity levels and types of contraventions - Rail
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation setting out the administrative monetary penalty (AMP) that...
Web page | 2020-01-08

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