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General information
Governance structures
Not applicable.
The Canadian Transportation Agency (CTA) does not have a formal GBA+ implementation plan.
However, the CTA continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and...
Web page | 2020-01-29
The following American Sign Language videos are alternate formats of the Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Alternate formats available
PDF - Audio - ASL - LSQ
Chapter 1 - Purpose...
Web page | 2020-05-01
Administrative Monetary Penalties (maximum penalty amount of $250,000)
Most provisions of the ATPDR – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022.
The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as...
Web page | 2020-06-23
In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel.
The CTA led efforts to...
Web page | 2020-08-26
The CTA created an International Working Group (IWG) to develop recommendations for future action related to issues around the safe storage and transportation of wheelchairs and other mobility aids and hosted an international forum in June 2018. IWG members included airlines and their trade...
Web page | 2020-08-26
Accessible transportation is an essential part of modern life and important for all Canadians. About one in five of Canadians has a disability, and this proportion is growing as the average age of the population rises.
Air travel is global – but from one country to another, there are different...
Web page | 2020-08-26
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2020-09-30
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
Institutional GBA+ Capacity
The CTA continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are integrated in decision-...
Web page | 2020-12-07
Alternate format available
PDF
1. Introduction
The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
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