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Important notice - Determination A-2026-31
Certain exemptions from tariff obligations have been provided to all air carriers regarding their tolls (fares, rates and charges) On February 25, 2026, the Canadian Transportation Agency (Agency) in Determination A-2026-31 granted all air carriers exemptions in respect to: (i) the filing of...
Web page | 2026-06-04
Violations and assigned severity levels
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation. Enforcement officers monitor compliance with the following...
Web page | 2024-09-06
Accessible transportation Guidance and Resources
Featured resources Best Practices for Indoor Relief Areas for Service Dogs in Terminals International Working Group on Special Service Request Codes Take charge of your travel: Resources for...
Web page | 2022-11-07
Accessible Transportation for Persons with Disabilities Regulations
Watch the American Sign Language (ASL) video ASL version of Accessible Transportation for Persons with Disabilities Regulations This is an American Sign Language (ASL) video with no audio   The Canadian Transportation Agency (CTA) has built on its various...
Web page | 2022-03-14
Tariffs
Important notice Exemptions from certain tariff obligations for air carriers – Effective February 25, 2026  New! Requirements for air carriers Every air carrier that offers and/or sells air transportation to, from and within Canada must have a tariff. Under Canadian law, air carriers are...
Web page | 2015-08-26
Student recruitment
Give your career a head start at the Canadian Transportation Agency! We recruit post-secondary students (college/CEGEP and university) who have applied to the Federal Student Work Experience Program (FSWEP). What can you expect?  Exceptional learning opportunities  Challenging and meaningful...
Web page | 2015-07-15
Strengthening Air Passenger Protection in Canada
Related content News Release What We Heard Consultation on proposed changes Consultation Paper Air Passenger Protection Regulations Budget Implementation Act, 2023 Backgrounder Introduction The Air Passenger Protection Regulations (APPR) came...
Web page | 2023-09-30
Air carrier tariffs posted on websites
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger. Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2026-01-13
Airline labour disruptions – what passengers should know
Labour Disruptions The Air Passenger Protection Regulations (APPR) include obligations for airlines in the event of flight disruptions and cancellations. Obligations A labour disruption within an airline, or within an essential service provider such as an airport or an air navigation service...
Web page | 2026-07-29
Western grain: Maximum Revenue Entitlement program
The Agency is required by the Canada Transportation Act to set annual Maximum Revenue Entitlements (MRE) for Canadian National Railway Company (CN) and Canadian Pacific Kansas City Limited (CPKC) for the movement of western grain and determine whether each entitlement has been exceeded. For more...
Web page | 2025-12-19

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