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Displaying 551-555 of 555 items.
Note
On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended.
On this page
1. Context
2. Scope and Objective
3. Guiding Principles
4. Roles and Responsibilities
Designated Enforcement Officers
Compliance Officers, Compliance...
Web page | 2026-04-01
The Canadian Transportation Agency is committed to consulting with Canadians. Through consultations, the Agency gains a greater understanding of different perspectives from the public, stakeholders and experts and therefore develops more informed and effective policies and programs.
For advice on...
Web page | 2025-10-31
Overview
This dashboard provides Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the CTA per 100 flights operated by Canadian and foreign airlines.
The Air travel complaints data is compiled by the CTA and will be...
Web page | 2025-11-28
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during one of the quarterly periods. Airlines that did not meet these criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2026-04-10
Service standards
Service Standards of the Agency
Service standards for Air Service Licences Issued
Fiscal year 2020–2021
Fiscal year 2019–2020
Fiscal year 2018–2019
Air travel complaints per 100 flights – by airline
Air travel complaint...
Web page | 2026-04-15
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