Enforcement actions taken by the CTA’s enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation – with Administrative Monetary PenaltyNote 1 | 13 | 75 | 33 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total number of violationsNote 1 | 35 | 642 | 643 | 831 | 23 |
| Cautionary Notice | 12 | 185 | 9 | 56 | 49 |
| Total number of potential violations found in Cautionary Notices above | 69 | 1409 | 16 | 265 | 162 |
| Total amount of Administrative Monetary Penalties Note 1 | $384,500 | $1,343,930 | $725,380 | $253,975 | $54,500 |
List of enforcement actions
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| EPE SPA Air Algérie |
Results of a compliance verification indicate that EPE SPA Air Algérie is in contravention of paragraph 135.8(1)(d) and section 135.91 of the Air Transportation Regulations. This verification relates to the online reservation system of the airalgerie.dz Web site. |
2013-09-16 | Formal warning |
| Handa Travel Services Limited |
Results of a compliance verification indicate that Handa Travel Services Limited is in contravention of paragraphs 135.8(1)(d), 135.8(1)(e) and 135.8(1)(f),subsection 135.8(3), and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to an advertisement published in the Ottawa Citizen on August 31, 2013 and the online booking system found on the Web site handatravel.com. |
2013-09-16 | Formal warning |
| Eva Airways Corporation |
Results of a compliance verification indicate that Eva Airways Corporation is in contravention of paragraphs 135.8(1)(b) and135.8(1)(c),and section 135.91 of theAir Transportation Regulations. This compliance verification relates to the online booking system and a banner advertisement found on the Web site evaair.com. |
2013-09-16 | Formal warning |
| Société Air France |
Results of a compliance verification indicate that Air France is in contravention of subsection 135.8(2) and section 135.91 of the Air Transportation Regulations. This verification relates to the online reservation system of the airfrance.ca Web site. |
2013-09-16 | Formal warning |
| Cathay Pacific Airways Limited |
Results of a compliance verification indicate that Cathay Pacific Airways Limited is in contravention of paragraphs 135.8(1)(b) and135.8(1)(c), subsection 135.8(2), and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system and a banner advertisement “Latest Offers” found on the Web site cathaypacific.com. |
2013-09-12 | Formal warning |
| China Eastern Airlines Corporation Limited |
Results of a compliance verification indicate that China Eastern Airlines Corporation Limited is in contravention of subsection 135.8(2) and section 135.91 of theAir Transportation Regulations. This compliance verification relates to the online booking system found on |
2013-09-12 | Formal warning |
| Air China Limited |
Results of a compliance verification indicate that Air China Limited is in contravention of paragraphs 135.8(1)(b) and 135.8(1)(c), subsection 135.8(2), and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking |
2013-09-12 | Formal warning |
| Helijet International Inc. |
Results of a compliance verification indicate that Helijet International Inc. is in contravention of paragraph 135.8(1)(d)of theAir Transportation Regulations. This compliance verification relates to the online booking system found on the Web site helijet.com. |
2013-09-11 | Formal warning |
| PAL Airlines Ltd. (Provincial Airlines) |
Results of a compliance verification indicate that PAL Airlines Ltd. carrying on business as Provincial Airlines is in contravention of paragraphs 135.8(1)(e), and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site provincialairlines.ca. |
2013-09-10 | Formal warning |
| Air Labrador Limited |
Results of a compliance verification indicate that Air Labrador Limited is in contravention of paragraph 135.8(1)(e), subsection 135.8(2), and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site airlabrador.com. |
2013-09-10 | Formal warning |