Air transportation news
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Consultation on proposed changes
Consultation Paper
Backgrounder
Air Passenger Protection Regulations
Budget Implementation Act, 2023
July 11, 2023 – Gatineau,...
2023-07-11
Gatineau – July 10, 2023
Tom Oommen, Director General, Analysis and Outreach Branch and spokesperson of the Canadian Transportation Agency (CTA) will be holding a virtual technical briefing on the CTA's next steps in the area of air...
2023-07-10
June 23, 2023 – Gatineau, QC – Canadian Transportation Agency
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Background on the decision related to traveling with emotional support animals
Final Decision no. 105-at-c-a-2023...
2023-06-23
As stated in the Air Passenger Protection Regulations, passengers who feel that they have not received compensation or other entitlements that they should have received from Air Canada for recent cancelled flights should make a claim directly...
2023-06-07
Here is some important information for passengers whose flights may have been affected by the labour disruption at WestJet.
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Know your rights
Flight delays and...
2023-05-16
May 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods....
2023-05-02
April 20, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian...
2023-04-20
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian...
2023-02-14
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian...
2023-02-13
February 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Today, the Canadian Transportation Agency (CTA) published the quarterly update of the data dashboard for Air travel complaints per 100 flights by airlines for the period...
2023-02-01