Agency site
Displaying 1-10 of 14 items.
Service standard
The Agency will generally issue code share and wet lease authorities within 15 business days of receiving all documentation required to demonstrate compliance with the code share and wet lease requirements for flights to be operated pursuant to the air carrier's scheduled or non-...
Web page | 2017-05-15
Stay in Touch
Stay in touch by subscribing to a web feed. Our news feeds allow you to access our news and notices in a timely and convenient way. They are updated as new items are published on our website.
Select from the lists available on this page the feed you want, copy the URL from the...
Web page | 2023-06-07
The Agency has set in place high service standards to ensure that it provides efficient and transparent service.
Our commitment
These standards state the level of performance you can expect from the Agency under normal circumstances. The Agency reports its results annually in its Departmental...
Web page | 2021-05-28
Interpretation Policy
An interpretation policy is an overarching document that outlines the commitments, practices, and tools to be applied by a department or agency when providing Canadians and businesses with information and guidance on regulatory obligations to be met. It also identifies the...
Web page | 2017-03-30
Enabling act(s)
Canada Transportation Act
Description
The Air Transportation Regulations (ATR) were registered on December 31, 1987. While there have been some amendments and additions made to the ATR over the years, there are areas that are in need of updating in order to reflect changes in the...
Web page | 2019-04-10
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
Main
Menu Agency
Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
Media scan: CTA current issues
Air - media scan
1.1 Air Passenger Protection complaints processing
Canada's transport regulator hasn't...
Web page | 2021-09-27
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2022-06-22
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2021-07-13
Main
Menu Agency
Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
Organizational overview (placemat)
Effective March 30, 2021
Chair's Office – overview
Mandate (Chair's Office):
The roles of the Chair and...
Web page | 2021-09-27