Agency site

Displaying 11-20 of 89 items.
Discussion Paper on Code-sharing and Wet-leasing
... and at check-in.  applicants have noted in a number of complaints filed with the agency that it is confusing when they do not know ... and at check-in.  Applicants have noted in a number of complaints filed with the Agency that it is confusing when they do not know ...
Web page | 2017-08-23
What We Heard: Summary Of Input Received On The Modernization Of Air Transportation Regulations
... facilitating and adjudicating certain air-related complaints ; and, performing an oversight role to ensure compliance by ... facilitating and adjudicating certain air-related complaints ; and, performing an oversight role to ensure compliance by ...
Web page | 2018-02-27
Canadian Transportation Agency launches inquiry
... allow the cta to deal efficiently with the high volume of complaints relating to these flights. this inquiry's focus will be on whether ... allow the CTA to deal efficiently with the high volume of complaints relating to these flights. This inquiry's focus will be on whether ...
News | 2018-04-25
Moving towards modern and effective air passenger protection
... just a few years ago, we received about 70 air travel complaints a month.  over the past year, that number has jumped to about 450 complaints per month, largely because of increased public attention to air ...
Speeches | 2017-10-23
Inquiry: Sunwing flight incidents
for which complaints have been filed with the cta. toronto departures swg022, swg026, ... those terms and conditions are reasonable. for which complaints have been filed with the CTA. Toronto departures SWG022, SWG026, ...
Web page | 2018-05-01
Canadian Transportation Agency extends its inquiry into Sunwing flight incidents to include Montreal flights
... airport between april 14 and 18, 2018 for which complaints have been filed with the cta. this inquiry's focus is on whether ... may 31, 2018, in order that he may take their statements. complaints filed with the cta regarding the flights covered by the inquiry ...
News | 2018-05-02
What you should know if you were affected by the cancelled Montreal LEVEL flights
July 17, 2018 - Gatineau, QC - Canadian Transportation Agency The CTA is aware of LEVEL flight cancellations on July 14 and 16, which affect passengers attempting to depart Montréal Pierre Elliott Trudeau International Airport for Europe. The CTA is currently looking into the matter and will...
News | 2018-07-17
FAQs: Air passenger protection regulations
... at no extra charge; proximity should be age-dependent. complaints processes should be simple, clear and consistent and there should ... at no extra charge; proximity should be age-dependent. Complaints processes should be simple, clear and consistent and there should ...
Web page | 2023-01-11
Air passenger protection regulations
Air Passenger Protection Regulations now finalized In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different...
Consultation | 2019-07-08
Air Passenger Protection Regulations Consultations - What We Heard
... of new regulations when different airlines are involved complaints and enforcement tariff topics, availability and filing next steps ... of New Regulations when Different Airlines are Involved Complaints and Enforcement Tariff Topics, Availability and Filing Next steps ...
Publication | 2018-10-15

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