Agency site

Displaying 61-70 of 89 items.
Air travel complaints per 100 flights – by airline – Apr 2022 to Dec 2022
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta during ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
Web page | 2023-02-01
Dashboard – Number of Complaints per 100 Flights flown by airlines for the period ending December 2022
... the quarterly update of the data dashboard for air travel complaints per 100 flights by airlines  for the period ending december 31, ... air travel sector. the data shows the number of air travel complaints submitted to the cta per 100 flights operated by canadian and ...
News | 2023-02-01
Air travel complaints per 100 flights – by airline – April 2022 to March 2023
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta during ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
Web page | 2023-04-27
Dashboard - Air travel complaints per 100 flights – by airline – April 2022 to March 2023
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta during ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
News | 2023-05-02
Opening Remarks from Tom Oommen, DG Analysis and Outreach, to the Standing Committee on Transport, Infrastructure and Communities – November 28, 2022
, the agency resolves complaints using informal dispute resolution, facilitation and mediation, as ... or appr . in 2018, the , the Agency resolves complaints using informal dispute resolution, facilitation and mediation, as ...
Speeches | 2022-11-28
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) to the Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
... the agency is also an administrative tribunal, resolving complaints through both informal and formal processes. a central part of its ... normal operations. this resulted in a record number of complaints to the agency. to put this in perspective, here is some ...
Speeches | 2023-01-12
Important information for passengers affected by recent Air Canada flight delays and cancellations
As stated in the Air Passenger Protection Regulations, passengers who feel that they have not received compensation or other entitlements that they should have received from Air Canada for recent cancelled flights should make a claim directly with the airline. If the airline does not respond to...
News | 2023-06-07
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ...
Publication | 2023-07-11
The Canadian Transportation Agency launches consultations to strengthen air passenger protection
... from airlines the costs of processing air passenger complaints which will be the object of a separate consultation process later ... from airlines the costs of processing air passenger complaints which will be the object of a separate consultation process later ...
News | 2023-07-11
Strengthening Air Passenger Protection in Canada
complaints resolution office Complaints Resolution Office strengthening air passenger protection in ...
Web page | 2023-09-30

Also search in...

Type

Sector

Published