Agency site

Displaying 1-10 of 308 items.
Working at the Agency
... tools for industry, like a  sample tariff  that helps air carriers provide clear, simplified and understandable tariffs for ... tools for industry, like a  Sample Tariff  that helps air carriers provide clear, simplified and understandable tariffs for ...
Web page | 2016-05-04
Contact us
... and smoothly, providing consumer protection for air passengers, and protecting the human rights of persons with disabilities ... and smoothly, providing consumer protection for air passengers, and protecting the human rights of persons with disabilities ...
Web page | 2025-05-14
Performance and statistics
service standards of the agency service standards for air service licences issued fiscal year 2020–2021 fiscal year 2019–2020 fiscal year 2018–2019 air travel complaints per 100 flights – by airline air travel complaint ...
Web page | 2026-04-15
Licences and charter permits
air licence Section:  Air Page Owner:  Simon Fecteau-Labbe Archived content:  No Status:  Final ...
Web page | 2026-01-20
Requests for additional seats
on january 10, 2008, the agency ordered air canada, air canada jazz and westjet to adopt a one-person-one-fare policy for persons ...
Web page | 2017-01-05
Allergies and travel
... related to allergies involving major canadian air carriers. these cases involve: peanut and nut allergies other food ... related to allergies involving major Canadian air carriers. These cases involve: Peanut and nut allergies Other food ...
Web page | 2015-10-23
Travelling with a mobility aid
air travel rail travel ferry travel how to measure a wheelchair or scooter ... specifications dimensions for via rail trains   Air travel Rail travel Ferry travel How to measure a wheelchair or scooter ...
Web page | 2015-11-27
Air travel: terms and conditions of carriage (tariffs)
travellers and air carriers both have rights and responsibilities. these obligations are set ... and terms and conditions of carriage applicable to the air service provided and other incidental services. it informs the passenger of the contractual responsibilities of the air carrier and establishes and legally limits those responsibilities. it ...
Web page | 2016-09-26
Terms and Conditions
air carrier licence search Air carrier licence search terms and conditions ...
Web page | 2017-02-28
Air industry guidance
... by effective competition. when it comes to regulating air transportation, the agency is responsible for: issuing licences, authorities and charter permits to canadian and foreign air carriers offering services to the public; participating in the negotiation and implementation of international air transport agreements as part of the government of canada negotiating ...
Web page | 2015-11-17

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