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Displaying 61-66 of 66 items.
Departmental Plan 2026-2027
2a: number of air travel consumer complaints received per 100 flights 2b: percentage of air consumer protection disputes resolved within service standards 2c: ...
Publication | 2026-03-13
Railway Noise Measurement and Reporting Methodology
... with the noise or vibration provisions of the cta; and how to file a complaint , list the information to be submitted, as well as the ...
Publication | 2011-08-22
Client Satisfaction Research 2009-2010
... and licenses; the tariff administration group, the air travel complaint administration, and the international agreements team. ...
Publication | 2011-08-11
Resolution of Disputes through Mediation - A Resource Tool
air travel complaints Air travel complaints resolution of disputes through mediation - a ...
Publication | 2025-05-06
Sources of Federal Government and Employee Information
... system of formal and informal processes for rail, air and marine transportation matters within the federal transportation ... activities including the power to rule, in response to a complaint , on whether charges for pilotage in federally regulated waters or ...
Publication | 2016-09-19
Client Satisfaction Research - Final Report 2011-2012
... major carriers point to continuing improvement in how the agency is serving them.  shippers, although generally pleased with ... ensure their concerns are being heard.  in other areas of air industry governance, most airline stakeholders portray the agency as a ...
Publication | 2012-09-12

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