Agency site
Displaying 31-40 of 49 items.
On this International Day of Persons with Disabilities (IDPD), the Canadian Transportation Agency (CTA) reaffirms its commitment to advancing accessible transportation for all Canadians.
Transportation is more than just movement—it is connection, opportunity, and independence. For persons living...
News | 2025-12-03
Read the PDF (480 KB)
How to use this document
This accessibility plan outlines what we’ll do over the next 3 years to remove and prevent barriers for persons with disabilities. This plan is being published according to the requirements of the Accessible Canada Act.
This plan begins...
Publication | 2025-12-30
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2025-05-14
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Mark MacKeigan
Member
Mark MacKeigan began a four-year term as a Member of the Canadian Transportation Agency on May 28, 2018.
He comes to the Agency from The St. Lawrence Seaway Management Corporation, the not-for-profit operator of the federal government's Seaway assets,...
Web page | 2025-12-12
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance has committed 8 violations, operated an air service using a...
Enforcement Actions | 2025-01-22
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Shoreline Aviation, Inc. has committed 4 violations, by operating an air service using different type aircraft departing and arriving at...
Enforcement Actions | 2025-05-13
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued a notice of violation believing WestJet has committed 68 violations after being unable to provide a confirmed reservation in accordance with subsection 18(1), failed to, at the...
Enforcement Actions | 2025-05-13
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air India Limited has committed 25 of the following violations, by not providing passengers with the minimum compensation referred to in...
Enforcement Actions | 2025-03-24
Note: Subject to a Compliance Agreement
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing British Airways Plc has committed the following 12 violations, failed to make available, in...
Enforcement Actions | 2025-06-13