Agency site
Displaying 1-10 of 12 items.
services standard target complaints resolution office 90 calendar days after the start notice is issued 100% rail and ... 100%
Services Standard Target Complaints Resolution Office 90 calendar days after the start notice is issued 100% Rail and ...
Web page | 2026-01-07
Note
On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended.
On this page
1. Context
2. Scope and Objective
3. Guiding Principles
4. Roles and Responsibilities
Designated Enforcement Officers
Compliance Officers, Compliance...
Web page | 2026-04-01
Note
On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended.
On this page
Enforcement actions
Severity Levels
Administrative Monetary Penalties (various maximum penalty amounts up to $25,000)
Corporations
Individuals...
Web page | 2026-04-01
Read the pdf (447 KB)
Part 1 – Introduction
1.1 Canadian Transportation Agency Mandate
Coasting trade refers to any commercial marine activity within Canadian waters. The Coasting Trade Act (the Act) supports Canadian marine interests by reserving the coasting trade of Canada to Canadian...
Publication | 2026-01-07
Management statement for the quarter ending December 31, 2025
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury...
Publication | 2026-02-25
On this page
At a glance
From the Chair and Chief Executive Officer (CEO)
Plans to deliver on core responsibilities and internal services
Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users
Internal...
Publication | 2026-03-13
... may not have been reviewed by the complaint resolution office at the time of publication, and inclusion does not necessarily reflect ... may not have been reviewed by the Complaint Resolution Office at the time of publication, and inclusion does not necessarily reflect ...
Web page | 2026-04-10
On this page
The need for a job aid system
Discussions with subject matter experts
Observing ground handler operations
Prototyping a job aid system
Evaluating the job aid system
Finalizing the job aid system
Selecting the right materials
Integrating the job aid system into...
Publication | 2026-04-27
On or about February 25, 2026, American Airlines, Inc. failed to provide all reasonable assistance in furnishing information that an enforcement officer had requested and reasonably required to carry out the enforcement officer’s duties, thereby contravening subsection 178(5) of the Canada...
Enforcement Actions | 2026-02-27
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Flair Airlines Ltd. has committed the following 4 violations, failed to make available, in simple, clear and concise language, on a...
Enforcement Actions | 2026-04-02