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Erratum:
The Canadian Transportation Agency has reviewed the Departmental Plan for fiscal year 2025-26 and under the section “Plans to deliver on core responsibilities and internal services,” under the subsection “Core responsibility 1: Independent regulatory and dispute-resolution services...
Publication | 2025-06-17
Management statement for the quarter ending June 30, 2025
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2025-08-27
On this page
An efficient transportation system for Canada
Air
Rail
Marine
Consumer protection for air travellers
New complaints and backlog of complaints at year end
Complaints processed
Number of complaints per 100 flights
Number of complaints...
Publication | 2025-09-04
Context
The Canadian Transportation Agency (CTA) falls under the Government of Canada’s transportation portfolio and is an independent regulator and quasi-judicial tribunal that regulates over 1,500 service providers in the air, rail, marine, and interprovincial bus sectors. The CTA oversees the...
Publication | 2025-09-03
Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their personal information held by...
Publication | 2025-10-17
... the instructions issued by the tbs; collaborating with the office of the information commissioner and with the office of the privacy commissioner on the resolution of complaints filed ...
Publication | 2025-10-17
... – namely the air travel complaints resolution office (atcro), which was launched on september 30, 2023. the agency is proud ... – namely the Air Travel Complaints Resolution Office (ATCRO), which was launched on September 30, 2023. The Agency is proud ...
Publication | 2025-10-27
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2025, and all information contained in these financial statements rests with the...
Publication | 2025-10-29
Introduction to the 2024 to 2025 Departmental Sustainable Development Strategy Report
The 2022 to 2026 Federal Sustainable Development Strategy (FSDS) presents the Government of Canada’s sustainable development goals and targets, as required by the Federal Sustainable Development Act. This is the...
Publication | 2025-11-03
response to audits conducted by the office of the auditor general of canada (including audits conducted by the ... development)
Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the ...
Publication | 2025-11-07
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