Agency site
Displaying 1-10 of 17 items.
May 2, 2018 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is extending an inquiry initiated last week to include all Sunwing international flights scheduled to fly to or from the Toronto Pearson International Airport or the Montréal Pierre Elliott Trudeau...
News | 2018-05-02
Case no. 18-02263
October 25, 2018
Prepared by: Jean-Michel Gagnon
Full Name
INQUIRY INTO DELAYS, CANCELLATIONS, TARMAC DELAYS, AND LOST, DELAYED AND DAMAGED BAGGAGE AFFECTING ALL INTERNATIONAL SUNWING FLIGHTS SCHEDULED TO FLY TO OR FROM TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT OR...
Web page | 2018-10-22
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08
Note
On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended.
On this page
1. Context
2. Scope and Objective
3. Guiding Principles
4. Roles and Responsibilities
Designated Enforcement Officers
Compliance Officers, Compliance...
Web page | 2026-04-01
Note
On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended.
On this page
Enforcement actions
Severity Levels
Administrative Monetary Penalties (various maximum penalty amounts up to $25,000)
Corporations
Individuals...
Web page | 2026-04-01
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation setting out the administrative monetary penalty (AMP) that...
Web page | 2020-01-08
2019-2020
(year to date)
2018-2019
2017-2018
2016-2017
2015-2016
Notice of Violation - with Administrative Monetary Penalty
13
16
28
15
10
Total number of violations found Note 1
188
49
63
42...
Web page | 2020-01-08
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13
Administrative Monetary Penalties (maximum penalty amount of $250,000)
Most provisions of the ATPDR – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022.
The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as...
Web page | 2020-06-23
November 9, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - Air Canada - $110,000 - Issuance: November 9, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2023-11-09