Agency site
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ASL version of Web Accessibility Statement
This is an American Sign Language (ASL) video with no audio
End of ASL video - Web Accessibility Statement
The Canadian Transportation Agency (CTA) follows the Government of Canada’s...
Web page | 2020-06-19
The Agency sets out expectations for the accessibility of federal transportation. Our regulations provide clear, consistent, legally binding accessibility requirements for federally-regulated transportation. Our codes of practice set out standards for a minimum level of accessibility for persons...
Web page | 2020-06-22
Decision No. 33-AT-A-2019
INTERPRETIVE Decision – Applications made pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA).
On June 21, 2019 the CTA issued an interpretive decision (33-AT-A-2019) to inform passengers, transportation service providers,...
Web page | 2020-06-22
June 25, 2020 – Gatineau, QC – Canadian Transportation Agency
Starting today, persons with disabilities have new protections under the Canadian Transportation Agency’s (CTA) Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
The ATPDR require transportation service...
News | 2020-06-25
Administrative Monetary Penalties (maximum penalty amount of $250,000)
Most provisions of the ATPDR – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022.
The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as...
Web page | 2020-06-23
Read the pdf (447 KB)
Plain language Summary
A plain language summary of the Assistance for Locating Passenger Seats and Tactile Row Markers Guide is available.
1. Purpose
This guide explains the requirements in the Accessible Transportation for Persons with Disabilities Regulations (...
Publication | 2020-06-30
Read the pdf (448 KB)
Plain language Summary
A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available.
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
Watch the ASL video
ASL version of Accessible transportation complaints help line
Callers to the help line can have access to a staff member if they have questions relating to accessible transportation, or if they need help filing an accessibility complaint....
Web page | 2020-06-23