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Gatineau – May 23, 2019
Scott Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport,to launch the final Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be available to answer media...
News | 2019-05-23
Executive summary
Issues: Currently, Canada does not have a standardized passenger protection regime for air travel. While the Air Transportation Regulations (ATR) establish the terms and conditions that air carriers operating in Canada must address in their tariffs, air carriers are permitted to...
Web page | 2019-05-22
Regulations
The regulations provide for clearer and more consistent air passenger rights by imposing certain minimum airline requirements in air travel – including standards of treatment and, in some situations, compensation for passengers.
Air Passenger Protection
Know...
Web page | 2019-05-22
Re: Warning following alleged violations of the Personnel Training for the Assistance of Persons with Disabilities Regulations
Results of an inspection conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that VIA Rail Canada Inc. is in contravention of...
Enforcement Actions | 2019-04-26
Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations
Results of a recent periodic carrier inspection conducted on February 28, 2019, by a designated...
Enforcement Actions | 2019-04-26
Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act
Results of a recent periodic carrier inspection conducted on March 12, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Sierra Helicopters Ltd. is in...
Enforcement Actions | 2019-04-26
Note : The scope of the Notice of Violation dated April 8, 2019 has been revised.
Date of revision : August 9, 2021
Sunwing Airlines Inc. - List of violations
Enforcement Actions | 2019-04-11
Note : The scope of the Notice of Violation dated April 8, 2019 has been revised.
Date of revision : August 9, 2021
(A3) On or about the 16th day of April, 2018, Sunwing Airlines Inc. did not apply Rule 16(a) of its Scheduled International Tariff, by failing to provide the passenger with a meal...
Web page | 2019-04-08
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (HillTimes 2019-04-01)
Important changes are coming to the economic and accessibility-related regulatory framework in which airlines in Canada operate, as three sets of regulations made by the Canadian Transportation Agency (CTA)...
Speeches | 2019-04-02