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Displaying 21-30 of 235 items.
(1) On or about December 22, 2023, at Vancouver International Airport (YVR), Horizon Air Industries, Inc. failed to provide the passengers, by means of an audible announcement, with information regarding the reason for the delay for flight number QX2244, the compensation to which they may be...
Enforcement Actions | 2024-03-01
(1) On or about March 03, 2023, the Winnipeg Airports Authority failed to ensure that members of personnel who have received training required by Part 1 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) also received, at least once every three years, refresher...
Enforcement Actions | 2024-02-28
A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Canada has committed 9 violations of failing to provide, free of charge, alternate travel arrangements to passengers (28M5QA), (...
Enforcement Actions | 2024-02-22
(A) On or about October 30, 2023, Aer Lingus Limited, while selling or offering for sale an international service on its Internet site, failed to display on its site the terms and conditions of carriage applicable to that service, thereby contravening Section 116.1 of the ATR.
Enforcement Actions | 2024-02-22
1) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the designated enforcement officer has issued this notice of violation believing G C Aviation, Inc. has committed the 7 violations of operating air services using HondaJet type aircraft between various points in Canada...
Enforcement Actions | 2024-02-22
(A) On or about February 6, 2024, Air India Limited advertised the price of an air service on the website www.airindia.com and did not include each optional incidental service offered for which a fee or charge is payable and its total price or range of total prices, thereby contravening paragraph...
Enforcement Actions | 2024-02-15
(A) On or about January 26, 2024, Alaska Airlines, Inc. provided information in an advertisement on the website https://www.alaskaair.com/ in a manner that could interfere with the ability of anyone to readily determine the total price that must be paid for any optional incidental service, thereby...
Enforcement Actions | 2024-02-13
(A) On or about February 1, 2024, American Airlines, Inc., advertised the price of an air service on the website without including in the advertisement the total price for each optional incidental service offered for which a fee or charge is payable, thereby contravening paragraph 28(1)(e) of the...
Enforcement Actions | 2024-02-13
A) On or about January 23, 2024 Italia Trasporto Aereo S.p.A. advertised the price of an air service on the website without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian dollars, thereby contravening paragraph 28(1)(a) of the Air...
Enforcement Actions | 2024-02-13
(1) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 4 violations of failing to apply the terms and conditions of carriage specified in its tariff CTA(A...
Enforcement Actions | 2024-02-09