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(A) On or about August 18, 2023, Air Canada failed to ensure that a member of personnel who has received training required by Part 1 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) also received, at least once every three years, refresher training that is suitable...
Enforcement Actions | 2024-04-15
Consultation on requests for Conditional Exemptions from the tactile requirement related to signage in terminals in the Accessible Transportation for Persons with Disabilities Regulations
The Canadian Transportation Agency (CTA) is seeking input on requests filed by the Canadian Air Transport...
Consultation | 2024-04-11
April 10, 2024 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - WestJet- $55,000 - Issuance: April 5, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-04-10
December 21 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
December 13, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $52,500 - Issuance: December 12, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement...
News | 2023-12-13
Read the pdf (516 KB)
Plain language summary
A plain language summary of the Personnel Training for the Assistance of Travellers with Disabilities Guide is available.
1. Purpose
This guide explains the obligations of transportation service providers covered by the Accessible...
Publication | 2023-12-06
The International Day of Persons with Disabilities (IDPD) is marked every year on December 3rd, to promote the integration and access to economic, social and political life of persons with disabilities.
This year’s theme, Beyond the stigma: Building an inclusive Canada, represents the kind of...
News | 2023-12-01
November 9, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $110,000 - Issuance: November 9, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2023-11-09
August 16, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-08-16
(1) On or about January 16, 2023, Air Canada failed to provide a temporary replacement mobility aid that met the mobility needs of a person with a disability (2RITEM), who did not retain their mobility aid during flight AC92 and it was not made available to the person at their arrival at Santiago...
Enforcement Actions | 2023-08-15
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