Agency site
Displaying 61-70 of 110 items.
(A) On or about January 24, 2023, 1263343 Alberta Inc. (Lynx Air) advertised the price of an air service in a marketing email sent by noreply@lynxair.com without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the...
Enforcement Actions | 2023-02-03
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 40 violations of not providing the minimum compensation of $500 to a passenger who arrived...
Enforcement Actions | 2023-01-30
(A) On or about January 28, 2022, Air Liaison Inc. advertised the price of an air service on their Facebook page without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air Passenger Protection Regulations (APPR...
Enforcement Actions | 2023-01-30
(A) On or about August 4, 2022, at or near Toronto Pearson International Airport (CYYZ), Delta Air Lines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number DL5483, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2023-01-30
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Canada committed 67 violations of not providing, within 30 days after the day on which it received the request, the...
Enforcement Actions | 2023-01-25
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 140 violations of not providing, within 30 days after the day on which it received the...
Enforcement Actions | 2023-01-25
(A) On or about July 7, 2022, at or near Kelowna International Airport (CYLW), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS3323, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-12-05
(A) On or about April 27-2022, Kississing Lake Lodge Ltd., advertised the price of an air service on their Facebook page without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the APPR.
Enforcement Actions | 2022-11-09
(1) On or about January 18, 2022, WestJet did not provide the prescribed compensation requested by passenger (SVMEME) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger...
Enforcement Actions | 2022-10-31
(A) On or about July 20, 2022, at Montreal-Trudeau International Airport (CYUL), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC8011, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-10-20