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Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a Designated Enforcement Officer has issued a notice of violation believing Flair Airlines Ltd. has committed 53 violations, where they did not provide passengers with the minimum compensation referred to in subsection ...
Enforcement Actions | 2024-08-02
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-08-01
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An efficient transportation system for Canada
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New complaints and backlog of complaints at year end
Complaints processed
Number of complaints...
Web page | 2024-07-29
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a Designated Enforcement Officer has issued a notice of violation believing Porter Airlines (Canada) Limited has committed the 10 violations, where they did not provide passengers with the minimum compensation referred...
Enforcement Actions | 2024-07-29
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Introduction
The Canadian Transportation Agency (CTA) is considering extending elements of the existing Accessible Transportation for Persons with Disabilities Regulations (ATPDR) to small Transportation Service Providers (STSPs) in a...
Web page | 2024-07-26
July 26, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued a summary of discussions related to the transport of persons with disabilities with small transportations service provider (STSPs).
The purpose of these discussions and site visits...
News | 2024-07-26
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Read the DOCX (285 KB)
Background
The Canadian Air Transport Security Authority (CATSA) and the Canada Border Services Agency (CBSA) filed applications with the Canadian Transportation Agency (CTA) requesting an authorization to use equivalent alternative...
Publication | 2024-07-19
(1) On or about July 25, 2022, at Vancouver International Airport, British Airways Plc failed to provide assistance services, on the request of a person with a disability without delay and in a manner that respected their dignity, to assist the person with disembarking flight BA85, thereby...
Enforcement Actions | 2024-07-17
July 17, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - British Airways Plc - $75,000 - Issuance: July 17, 2024
Monetary Penalty Framework
Compliance and Enforcement Policy
The Canadian...
News | 2024-07-17
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), A designated Enforcement officer has issued a notice of violation believing Air Liaison Inc. has committed 26 violations, where they did not provide the prescribed compensation requested by the passengers or an...
Enforcement Actions | 2024-07-15