Agency site
(A) On or about October 11, 2023, at Dublin Airport, WestJet failed to permit a person with a disability to board in advance of other passengers, on flight WS5, when the person had requested assistance with boarding, locating their passenger seat or cabin, transferring between a mobility aid and...
Enforcement Actions | 2024-04-08
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through:
pre-publication in the Canada Gazette, Part I
final publication in the Canada Gazette, Part II
The Forward...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR), published in the Canada Gazette, Part II on July 10, 2019, represent a significant advancement in ensuring the accessibility of the federal transportation...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
The Air Passenger Protection Regulations (APPR or the regulations) came into force in 2019 with the objective of providing more consistent air passenger rights by imposing minimum requirements on air carriers. Parliament passed legislation in...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
Parliament passed legislation in June 2023 to modify the Canada Transportation Act (the Act) and introduced new legislative provisions that the Canadian Transportation Agency (CTA) is required to administer. Pursuant to subsection 177(1) of...
Web page | 2024-04-02
Note
On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy:
The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted;
The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-04-02
(A) On or about January 4, 2024, at Toronto Pearson International Airport (CYYZ), Flair Airlines Ltd. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number F81602, thereby contravening subsection 13(4) of the Air Passenger Protection...
Enforcement Actions | 2024-03-27
(A) On or about October 2, 2023, Skyways Charter LLC operated an air service using a Cessna Citation X bearing registration N626CT from Van Nuys, California, United States (VNY) to Toronto, Ontario, Canada (CYYZ) without holding a licence issued under Part II of the Canada Transportation Act (CTA)...
Enforcement Actions | 2024-03-19
Future-Oriented Statement of Operations (Unaudited) - For the Year Ending March 31
Forecast Results
2023-24
Planned Results
2024-25
Expenses
Independent regulatory and dispute-resolution services for...
Publication | 2024-03-08
Table of contents
Introduction
Part A: Agreements and how to request one
Part B: Your agreement and possible outcomes
More information
Annex A: Legislative and Regulatory references
Read the pdf (328 KB)
Disclaimer
This is not a legal document. The...
Publication | 2024-03-06
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