Agency site
Displaying 11-20 of 27 items.
Toronto Airport (YYZ) Departures
Flights
Original
Date of
Flight
Mitigated Facts
Relevant Issues
SWG026
16/04/2018
Sunwing does not dispute baggage incidents.
SWG068
16/04/2018
Sunwing does not...
Web page | 2018-10-22
Toronto Airport (YYZ) Departures
Flights
Original Date of Flight
Destination
Passengers
Original Scheduled Time of Departure
Original Scheduled Time of Departure
Original Scheduled Time of Departure
Original Scheduled Time of Arrival
Actual Date of Arrival...
Web page | 2018-10-22
Toronto Airport (YYZ) Departures
Flights
Original
Date of
Flight
Mitigated Facts
Relevant Issues
SWG022
15/04/2018
Passengers testimonies report communication issues.
SWG026
16/04/2018
Passengers...
Web page | 2018-10-22
Case no. 18-02263
October 25, 2018
Prepared by: Jean-Michel Gagnon
Full Name
INQUIRY INTO DELAYS, CANCELLATIONS, TARMAC DELAYS, AND LOST, DELAYED AND DAMAGED BAGGAGE AFFECTING ALL INTERNATIONAL SUNWING FLIGHTS SCHEDULED TO FLY TO OR FROM TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT OR...
Web page | 2018-10-22
Note : The scope of the Notice of Violation dated April 8, 2019 has been revised.
Date of revision : August 9, 2021
(A3) On or about the 16th day of April, 2018, Sunwing Airlines Inc. did not apply Rule 16(a) of its Scheduled International Tariff, by failing to provide the passenger with a meal...
Web page | 2019-04-08
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08
November 9, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - Air Canada - $110,000 - Issuance: November 9, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2023-11-09
Related content
Administrative monetary penalty - Reva, Inc.- $56,000 - Issuance: June 3, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
June 6, 2024 – Gatineau, QC – Canadian Transportation Agency...
News | 2024-06-06
July 17, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - British Airways Plc - $75,000 - Issuance: July 17, 2024
Monetary Penalty Framework
Compliance and Enforcement Policy
The Canadian...
News | 2024-07-17
February 27, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $204,000 against WestJet for violations of the Air Passenger Protection Regulations.
Between June 29 and July 3, 2024, multiple WestJet...
News | 2025-02-27