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Displaying 321-330 of 629 items.
CTA 101 - Introducing a job aid to enhance the safe handling and stowage of mobility aids during air travel
April 27, 2026 – Gatineau, QC - The Canadian Transportation Agency (CTA) introduces a job aid tool designed to support airlines and ground handlers in the safe and secure handling of mobility aids during air travel. Mobility aids are essential extensions of personal autonomy. Damage or mishandling...
News | 2026-04-27
Tariffs
Requirements for air carriers Every air carrier that offers and/or sells air transportation to, from and within Canada must have a tariff. Under Canadian law, air carriers are required to: Ensure that a tariff is clear, reasonable and not unduly discriminatory. File a tariff (or amendments)...
Web page | 2015-08-26
Guideline on the Canadian Transportation Agency's Complaint Resolution Office air travel complaints process
1. Purpose (1) This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints. (2) It provides instructions for passengers and airlines on the steps in the process, how they can participate and the deadlines that apply. (3) This guideline applies to all...
Web page | 2023-09-30
FAQ – Determination A-2026-31
General Information – International and Domestic Carriers What is a tariff? A tariff is a schedule of fares, rates, charges and terms and conditions of carriage applicable to the provision of an air service and other incidental services. What is a toll? A toll is any fare, rate or...
Web page | 2026-06-04
Important notice - Determination A-2026-31
Certain exemptions from tariff obligations have been provided to all air carriers regarding their tolls (fares, rates and charges) On February 25, 2026, the Canadian Transportation Agency (Agency) in Determination A-2026-31 granted all air carriers exemptions in respect to: (i) the filing of...
Web page | 2026-06-04
Violations and assigned severity levels
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation. Enforcement officers monitor compliance with the following...
Web page | 2024-09-06
London Air Services Limited
Results of a recent periodic carrier inspection conducted on March 8, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that London Air Services Limited is in contravention of subsection 67(3) of the Canada Transportation Act and subsections 110(4) and 135.3(2...
Enforcement Actions | 2018-06-01
Exploits Valley Air Services Ltd.
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Exploits Valley Air Services Ltd. is in contravention of paragraphs 135.8(1)(a) and 135.8(1)(d), as well as subsections 135.8(2) and 135.8(3) of the Air...
Enforcement Actions | 2018-06-01
OpenSkies
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that OpenSkies is in contravention of paragraphs 135.8(1)(b) and 135.8 (1)(e) of the Air Transportation Regulations. This compliance verification relates to information...
Enforcement Actions | 2018-06-01
TRK Helicopters (B.C.) Ltd.
Results of a recent periodic carrier inspection conducted on April 23, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicated that TRK Helicopters (B.C.) Ltd. was in contravention of paragraph 67(1)(a) of the Canada Transportation Act by failing to post tariff...
Enforcement Actions | 2018-06-01

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