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Displaying 611-620 of 629 items.
American Airlines Inc.
On or about June 12, 2025, at Calgary International Airport (CYYC), American Airlines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AA1973, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2025-11-06
Bakers Narrows Lodge (Bakers Narrows Air Service Ltd.)
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Bakers Narrows Lodge has committed the following 5 violations, operated an air service using an aircraft bearing registration C-GFQJ...
Enforcement Actions | 2025-11-10
Flair Airlines Ltd.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Flair Airlines Ltd. has committed the following 8 violations, failed to provide passengers affected by the cancellation of Flights F8177,...
Enforcement Actions | 2025-11-14
Flair Airlines Ltd.
On or about November 13, 2025, Flair Airlines advertised the price of an air service on the website flyflair.com and did not set out all third-party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR.  
Enforcement Actions | 2025-12-05
United Airlines Inc.
(A) On or about June 12, 2025, United Airlines, Inc. failed to provide passengers affected by the delay of flight UA750, scheduled to depart on June 12, 2025, the reason for the delay, the compensation to which they may be entitled to for inconvenience, the standards of treatment for passengers,...
Enforcement Actions | 2026-01-30
American Airlines, Inc.
On or about February 25, 2026, American Airlines, Inc. failed to provide all reasonable assistance in furnishing information that an enforcement officer had requested and reasonably required to carry out the enforcement officer’s duties, thereby contravening subsection 178(5) of the Canada...
Enforcement Actions | 2026-02-27
WestJet
(A) On or about February 16, 2025, at Calgary International Airport (YYC), WestJet failed to provide to 16 passengers affected by the delay and subsequent cancellation of flight number WS3103, who were waiting two hours after the departure time that is indicated on their original ticket, food and...
Enforcement Actions | 2026-03-05
Alaska Airlines, Inc. and/or Hawaiian Airlines, Inc.
(A) On or about July 1, 2024, Alaska Airlines, Inc. and/or Hawaiian Airlines, Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations (APPR), on a document on which the itinerary of a passenger appears, thereby contravening that...
Enforcement Actions | 2026-03-10
Porter Airlines (Canada) Limited
(A) On or about March 30, 2025, when flight PD572 was delayed on the tarmac at Fort Lauderdale International Airport, after the doors of the aircraft were closed for take-off, Porter Airlines (Canada) Limited did not provide passengers, free of charge, with food and drink, in reasonable quantities...
Enforcement Actions | 2026-03-10
Air Canada
Between August 15 and 20, 2025, following flight cancellations for a reason outside the carrier’s control, Air Canada, a large carrier, committed 71 violations of the APPR when it failed to, at the passengers choice, provide a refund for any unused portion of the ticket, or provide the passenger,...
Enforcement Actions | 2026-03-30

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