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Displaying 231-240 of 265 items.
Accessibility at the Canadian Transportation Agency
Note: this section is about the accessibility of CTA as an organization. This section is not about regulating accessibility and transportation, which is one of CTA’s mandates. The CTA is committed to advancing accessibility and making it a priority in the delivery of our services. We put this...
Web page | 2026-01-06
Accessibility plan 2023-2025
Notice: This page presents a previous version of the Accessibility Plan. The current version of the plan is available here: Accessibility Plan 2026-2028 Read the PDF (474 KB) Watch the ASL video 1. Plain Language Summary of the Plan ASL version of Plain Language Summary of...
Publication | 2022-12-23
Transparency
Contents Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy Proactive Disclosure The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2025-06-06
Transition book for the Chair and CEO 2021 - Other relevant information
Main Menu Agency Overview Organizational structure and branch overview Corporate reports Industry trends Other relevant information Media scan: CTA current issues Air - media scan 1.1 Air Passenger Protection complaints processing Canada's transport regulator hasn't...
Web page | 2021-09-27
Departmental Results Report 2020-2021
Message from the Chair and Chief Executive Officer On June 1, 2021, I was appointed Chair and CEO of the Canadian Transportation Agency (CTA). I feel honoured to head this national institution given its history and the essential role it plays in the transportation system. Like for all...
Publication | 2021-12-02
Annual Report 2020–2021
Canadian Transportation Agency Download PDF   Table of contents Message from the Chair and CEO About the CTA Pandemic impacts trends Providing consumer protection for air passengers Protecting the fundamental right of...
Publication | 2021-12-06
Contact an enforcement officer
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca. You may also contact the...
Web page | 2025-05-14
Statistics 2017-2018
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2018-06-20
Statistics 2019-2020
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2020-11-04
Annual Report 2019–2020
Canadian Transportation Agency Download PDF   Table of contents Message from the Chair and CEO About the CTA Transportation industry trends Legislative developments Key CTA initiatives Determinations and...
Publication | 2020-11-04

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