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1. Introduction
The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
December 3, 2020 – Gatineau, QC – Canadian Transportation Agency
On this International Day of Persons with Disabilities, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation...
News | 2020-12-03
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1. Introduction
The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier.
Remember:
Advise carrier of the nature of your disability;
Obtain written confirmation of services to be...
Web page | 2020-12-03
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1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Carriers’ obligations
This guide explains requirements for on-board entertainment under the Accessible Transportation for Persons...
Publication | 2020-05-01
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ASL version of Resolving problems
End of ASL videos - Resolving problems
Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
Watch the ASL videos
Planning is key
ASL version of Planning is key
Continue to the next video: Finding information
As a traveller with a disability, you should not face barriers when you travel.
It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
Watch the ASL videos
ASL version of be aware of your carrier's check-in time
Continue to the next video: Getting information about the terminal
It's time to go! It is essential for you to be aware of your carrier's check-in time to give yourself...
Web page | 2020-12-03
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Seating and layout
ASL version of Seating and layout
Continue to the next video: Announcements
Once onboard, if you are blind or have any other visual impairment, your carrier is required – upon your request – to describe the...
Web page | 2020-12-03
Watch the ASL video
Allergy buffer zones
ASL version of Allergy buffer zones
End of ASL videos - Travelling with severe allergies
If you have a severe allergy, let your carrier know well in advance of your travel but, at a minimum, 48 hours...
Web page | 2020-12-03