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Airlines can modify their accessibility policies and practices which may have an impact on passengers with disabilities who may not be aware of these changes.
For example, in June 2024, WestJet updated its mobility aid weight and size, and handling policy and updated its size and weight limits for...
Publication | 2025-01-27
What is being amended?
There are 22 provisions of the Canada Transportation Act (Act) to be designated under the Canadian Transportation Agency Designated Provisions Regulations (DPR). The DPR consists of a list of sections of the Act or the regulations that may be enforced by way of...
Consultation | 2025-01-29
Gatineau, Quebec, January 8, 2025 – The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2025.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding...
News | 2025-01-08
On or about March 2, 2024, WestJet failed to provide passengers affected by the cancellation of flight WS1474 scheduled to depart on March 2, 2024, the information referred to in subsection 13(1) using the available communication method for which they had indicated a preference, including a method...
Enforcement Actions | 2025-01-09
(A) On or about December 23, 2024, Pakistan International Airlines Corporation advertised the price of an air service on their mobile application without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR.
(B) On or...
Enforcement Actions | 2025-01-16
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance has committed 8 violations, operated an air service using a...
Enforcement Actions | 2025-01-22
1. On or about March 20, 2024, Delux Public Charter, LLC (doing business as JSX Air and JetsuiteX Air) operated an air service using an Embraer E-135 type aircraft bearing registration N263JX from Seattle, Washington, USA (BFI) to Calgary, Alberta, Canada (YYC) without holding a licence issued...
Enforcement Actions | 2025-01-31