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Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), an enforcement officer has issued a notice of violation believing Arajet, S.A. has committed 18 violations, contrary to subsections 5(2), 5(3) and 5(5) of the Air Passenger Protection Regulations, SOR/2019-150 (APPR)....
Enforcement Actions | 2025-10-03
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Société Air France has committed the following 9 violations, failed to make available, in simple, clear and concise language, on a...
Enforcement Actions | 2025-10-13
(A) On or about August 30, 2024, Sky One Holdings, LLC, carrying on business as Privaira, operated an air service using a Learjet type aircraft bearing registration N405DC from Boca Raton, Florida, United States (BCT) to Toronto, Ontario, Canada (YYZ), without holding a licence issued under Part II...
Enforcement Actions | 2025-10-16
On or about October 14, 2025, Porter Airlines (Canada) Limited advertised the price of an air service on the website facebook.com without including the point of origin of the service and whether the
service is one-way or round-trip, thereby contravening paragraph 28(1(b) of the Air Passenger...
Enforcement Actions | 2025-10-24
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing WestJet has committed the following 20 violations, failed to make available the prescribed notice pursuant to subsection 5(5) of the Air...
Enforcement Actions | 2025-11-06
On or about June 12, 2025, at Calgary International Airport (CYYC), American Airlines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AA1973, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2025-11-06
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Bakers Narrows Lodge has committed the following 5 violations, operated an air service using an aircraft bearing registration C-GFQJ...
Enforcement Actions | 2025-11-10
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Flair Airlines Ltd. has committed the following 8 violations, failed to provide passengers affected by the cancellation of Flights F8177,...
Enforcement Actions | 2025-11-14
On or about November 13, 2025, Flair Airlines advertised the price of an air service on the website flyflair.com and did not set out all third-party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR.
Enforcement Actions | 2025-12-05