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On or about December 23, 2025, at Toronto International Airport (YYZ), Delta Air Lines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number DL4881, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2026-07-14
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Liaison Inc. has committed the following 10 violations, they did not provide passengers with the minimum compensation referred to in...
Enforcement Actions | 2026-08-10
On or about January 6, 2026, Delta Air Lines, Inc. failed to provide a passenger affected by the delay of flight DL2483, scheduled to depart on January 6, 2026, the reason for the delay, the compensation to which they may be entitled for the inconvenience, the standards of treatment for passenger,...
Enforcement Actions | 2026-08-17
On or about November 18, 2025, at Edmonton International Airport (CYEG), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS1420, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2026-08-26
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing JetBlue Airways Corporation has committed the following 40 violations, on or about April 30, 2025, following a flight cancellation (B6...
Enforcement Actions | 2026-09-23
(A) On or about November 18, 2025, the Edmonton Regional Airports Authority failed to ensure that the door to the designated relief area for service dogs, located in the Edmonton International Airport Terminal, Domestic/International Departures and Arrivals lounge, subject to any requirements under...
Enforcement Actions | 2026-09-25
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Transat A.T. Inc. has committed the following 20 violations, On or about December 9, 2025, following a flight cancellation for a...
Enforcement Actions | 2026-09-29
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