Agency site
Displaying 1-10 of 26 items.
On this page
A. Context
B. General provisions
C. Decision making
D. Working relations and interactions
E. Outside activities
F. Social media
A. Context
Mandate of the Agency
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial,...
Web page | 2026-09-02
The Canadian Transportation Agency (CTA) is an independent regulator and quasi-judicial tribunal with the powers of a superior court. It operates within the context of the very large and complex Canadian transportation system.
The Canada Transportation Act includes the National Transportation...
Web page | 2026-09-02
The Canadian Transportation Agency will pursue these strategic priorities to strengthen its capacity to support achieving a competitive, efficient, and accessible national transportation system:
Modernization and Innovation
Modernize our organization and service delivery to focus...
Web page | 2026-09-10
The Canadian Transportation Agency (CTA) is an independent regulator and quasi-judicial tribunal which contributes to a competitive, economic, efficient and accessible national transportation system. It operates within the context of the very large and complex Canadian transportation system.
The...
Web page | 2026-09-10
Your travel itineraries and tickets, if applicable
Any correspondence that you have exchanged with the transportation service provider, including any communication about your disability-related needs
Any medical documentation about your disability, such as letters from your doctor or a...
Web page | 2026-09-18
On this page
Part 1: Contact information
Part 2: Travel details
Part 3: Disability
Part 4: Incident
Part 5: Supporting documents
Introduction
This document sets out the questions that you have to answer to submit an accessibility complaint to the Canadian...
Web page | 2026-09-18
September 23, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $80,000 against JetBlue Airways Corporation for violations of the Air Passenger Protection Regulations (APPR).
On or about April 30, 2025, JetBlue Airways Corporation...
News | 2026-09-23
Book 1, Binder 2026
1. Overview
1.1 Mandate
1.2 Organizational structure
1.3 Duties of the Chair and CEO
1.4 Members – Role, biographies, and Code of conduct
1.5 Independence and impartiality
1.6 Values and ethics
1.7 Evolution of CTA's mandate
2. Legal and regulatory...
Web page | 2026-09-25
Back to table of contents
On this page
1.1 Mandate
1.2 Organizational structure
1.3 Duties of the Chair and CEO
1.4 Members – Role, biographies, and code of conduct
1.5 Independence and impartiality
1.6 Values and ethics
1.7 Evolution of CTA's mandate
1.1 Mandate
The...
Web page | 2026-09-25
Back to table of contents
On this page
2.1 Canada Transportation Act
2.2 CTA regulations
As a federal agency, the CTA is responsible for administering acts and regulations, and for implementing government-wide regulatory initiatives. The Canada Transportation Act (the Act) is the...
Web page | 2026-09-25