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Contents
Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy
Proactive Disclosure
The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2026-08-05
On this page
Introduction
Background
Ongoing VRCPI model consultation
Consultation final question
Appendices
Introduction
As part of its commitment to greater transparency and predictability, including as it relates to the Maximum Revenue Entitlement Program, the Agency is...
Consultation | 2026-07-31
August 24, 2026 – Gatineau, QC – Canadian Transportation Agency
Under the Canadian Transportation Agency’s Accessible transportation for persons with disabilities regulations (ATPDR), persons living with a disability who rely on service dogs are entitled to accessible, clearly marked, and...
News | 2026-08-24
Accessibility Help Line
Have questions about accessible transportation or about the complaint process?
1-844-943-0273
Contact us Monday to Friday, 8 a.m. to 5 p.m. EST.
TTY: 1-800-669-5575
ASL version of Accessibility Help Line of Accessibility complaints about transportation...
Web page | 2026-02-13
(A) On or about June 12, 2025, United Airlines, Inc. failed to provide passengers affected by the delay of flight UA750, scheduled to depart on June 12, 2025, the reason for the delay, the compensation to which they may be entitled to for inconvenience, the standards of treatment for passengers,...
Enforcement Actions | 2026-01-30
On or about February 25, 2026, American Airlines, Inc. failed to provide all reasonable assistance in furnishing information that an enforcement officer had requested and reasonably required to carry out the enforcement officer’s duties, thereby contravening subsection 178(5) of the Canada...
Enforcement Actions | 2026-02-27
(A) On or about February 16, 2025, at Calgary International Airport (YYC), WestJet failed to provide to 16 passengers affected by the delay and subsequent cancellation of flight number WS3103, who were waiting two hours after the departure time that is indicated on their original ticket, food and...
Enforcement Actions | 2026-03-05
(A) On or about July 1, 2024, Alaska Airlines, Inc. and/or Hawaiian Airlines, Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations (APPR), on a document on which the itinerary of a passenger appears, thereby contravening that...
Enforcement Actions | 2026-03-10
(A) On or about March 30, 2025, when flight PD572 was delayed on the tarmac at Fort Lauderdale International Airport, after the doors of the aircraft were closed for take-off, Porter Airlines (Canada) Limited did not provide passengers, free of charge, with food and drink, in reasonable quantities...
Enforcement Actions | 2026-03-10
Between August 15 and 20, 2025, following flight cancellations for a reason outside the carrier’s control, Air Canada, a large carrier, committed 71 violations of the APPR when it failed to, at the passengers choice, provide a refund for any unused portion of the ticket, or provide the passenger,...
Enforcement Actions | 2026-03-30