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Effective December 28, 2024, the International Civil Aviation Organization (ICAO) will increase the liability limits under the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal Convention) in respect to passenger death and injury, passenger delay and lost,...
News | 2024-12-23
Ottawa – December 24, 2024 – In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenue of the Canadian National Railway Company (CN) was below and the Canadian Pacific Kansas City Railway Company (CPKC) was above their respective maximum grain revenue entitlements...
News | 2024-12-24
Gatineau, Quebec, January 8, 2025 – The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2025.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding...
News | 2025-01-08
February 27, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $204,000 against WestJet for violations of the Air Passenger Protection Regulations.
Between June 29 and July 3, 2024, multiple WestJet...
News | 2025-02-27
March 20, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has been named as one of the National Capital Region's Top Employers for 2025.
This special designation recognizes employers in the Ottawa-Gatineau area that are leaders in providing...
News | 2025-03-20
The airline must always ensure that you complete your itinerary as soon as possible.
In All Situations: the airline must rebook you on another flight if your original flight is delayed for 3 hours or more, or is cancelled.
Rebooking
Large airlines must rebook you on the next available flight...
News | 2025-04-15
May 8, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $120,000 against Porter Airlines for violations of the Accessible Transportation for Persons with Disabilities Regulations (ATDPR).
On...
News | 2025-05-08
May 26, 2025 – Gatineau, QC – Canadian Transportation Agency
As we recognize National AccessAbility Week from May 25 to May 31, 2025, I am proud to reflect on the Canadian Transportation Agency's (CTA) ongoing commitment to help achieve consistent, cohesive, and connected transportation services...
News | 2025-05-26
June 13, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $64,800 against British Airways for violations of the Air Passenger Protection Regulations (APPR).
Between May 2, 2024, and October 9, 2024...
News | 2025-06-13
July 11, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $52,200 against American Airlines for violations of the Air Passenger Protection Regulations (APPR).
Between December 4, 2024, and April 11...
News | 2025-07-14