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Compliance and Enforcement Policy
Note On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended. On this page 1. Context 2. Scope and Objective 3. Guiding Principles 4. Roles and Responsibilities Designated Enforcement Officers Compliance Officers, Compliance...
Web page | 2026-04-01
Long-Haul Interswitching (LHI) - How to Request Confidentiality
Instructions If you are a shipper applying for LHI and we accept your application, we will put the application and all supporting documents you send us on the Canadian Transportation Agency (CTA) public record. This means the information will be available to the public on request, or could be made...
Web page | 2019-10-15
Long-Haul Interswitching (LHI) - How to Authorize Someone Who is Not a Lawyer to Represent Your Company
Instructions If you are a shipper applying for LHI and you want someone from outside your company, who is not a lawyer, to represent you in the LHI adjudication, you must formally authorize that person to be your company's representative. You must also send us the authorization document. You can...
Web page | 2019-10-15
Long-Haul Interswitching (LHI) - How to Provide an Undertaking to the Local Carrier
Instructions As the shipper applying for Long-Haul Interswitching, you must make an undertaking to the Local Carrier. The undertaking is your company's commitment to respect the terms of the LHI order, if you get it. As part of this, you commit to move the traffic with the Local Carrier between...
Web page | 2019-10-15
Long-Haul Interswitching (LHI) - Checking your eligibility
Before you apply for LHI, you must check that you are eligible for this type of service. There are two steps: Step 1: Check that you meet the basic requirements for eligibility. Step 2: Check that nothing about your situation makes you ineligible. Disclaimer: This document is a reference tool...
Web page | 2019-10-15
Administrative Burden Baseline Count and Annual Updates (2019)
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2019-10-11
Consultation paper: Phase II of the Accessible Transportation for Persons with Disabilities Regulations
Watch the ASL videos December 3, 2019 Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: Chapter 1—Small Transportation Providers   The Canadian Transportation Agency (CTA) is...
Web page | 2019-12-03
Consultation Paper - General summary - New rules to help travellers with disabilities
Audio of the short version of our consultation paper General summary ASL version - General summary This is an American Sign Language (ASL) video with no audio End of ASL video of Consultation Paper - General summary - New rules to help travellers with disabilities...
Web page | 2019-12-03
Bankruptcy/cessation of air operations from the carrier – instructions for air travelers
If your air travel is affected by a carrier's bankruptcy/cessation of activities, we suggest the following: Contact your travel agent or transportation providers as soon as possible to make alternative arrangements. If you paid by credit card, contact the credit card company to see if you are...
Web page | 2019-12-05
Sample Combined Notice: Downloadable signs
Notice Requirements - Air Passenger Protection Regulations New signage requirements effective December 15, 2019.  Source: A Guide Communicating Key Information to Passengers: A Guide. For their flights to or from an airport in Canada, airlines must ensure that the standard notices are...
Web page | 2019-12-09

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