Agency site

Displaying 191-200 of 258 items.
Quarterly Financial Report for the quarter ended September 30, 2018
... rights groups, and other interested parties to develop new air passenger protection regulations that will ensure air passenger ... resources required to address the influx of air travel complaints . with respect to all other budgetary expenditures by ...
Publication | 2018-11-30
At the Heart of Transportation: A Moving History
... business interests became more dependent on rail travel for supplies and markets, shippers began to complain about freight ... shippers being charged the higher rates. inevitably the complaints were heard by the politicians in ottawa. some of the loudest ...
Publication | 2017-06-12
Discussion paper: Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
... the canada border services agency (cbsa) and the canadian air transport security authority (catsa). together, these regulated entities ... to as "large tsps." the atpdr cover all steps of the travel experience, establishing minimum requirements for large tsps on: ...
Web page | 2020-12-02
Communicating Key Information to Passengers: A Guide
... and is in the interest of all parties involved in air travel . for these reasons, communication is a key element of the Clear and ...
Publication | 2021-11-17
Quarterly Financial Report for the quarter ended September 30, 2021
... almost 5,000 complaints , despite the lower volumes of air traffic. while the cta has received temporary funding increases from ... and ability to provide remedies as intended. as travel begins to ramp up again, the cta's ability to deliver timely dispute ...
Publication | 2021-11-30
Quarterly Financial Report for the quarter ended June 30, 2022
... network. it provides consumer protection for air passengers. to help advance these mandates, the cta has three tools at ... network. It provides consumer protection for air passengers. To help advance these mandates, the CTA has three tools at ...
Publication | 2022-09-01
Canadian Transportation Agency issues determination in Sunwing inquiry – Sunwing to pay $694,500 penalty
"this is a significant determination for air passengers and air carriers.  it underscores that passengers have rights and recourse when their air travel is disrupted, and that even when problems stem from events such as bad ...
News | 2019-04-08
Interline Baggage Rules for Canada: Interpretation Note
... not issued an all-encompassing approach. baggage rules for air travel to or from canada were established by individual carriers by ...
Publication | 2015-10-02
Transition book for the Chair and CEO 2021 - Agency overview
... the authority to adjudicate certain transportation-related complaints and applications, such as: air travel complaints – failure to apply tariffs [ 67.1 of the cta and ...
Web page | 2021-09-27
At the terminal
... you may want to consult the catsa web site prior to travel to familiarize yourself with the screening process. for more ... see the cta's requirements applicable to the canadian air transport security authority and the canada border services agency: a ...
Web page | 2020-12-03

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