Agency site
Displaying 111-120 of 366 items.
Publications
Checklist for travelling with an assistance animal
Additional requirements
Take Charge of Your Travel: A Guide for Persons with Disabilities
Space for Service Dogs (Implementation Guide)
Reservation checklist
Travel...
Web page | 2015-10-23
Types of disputes we can help with
Whenever a public passenger service provider and a railway company are unable to agree in respect of any matter raised in the context of the negotiation of any agreement concerning the use of the railway company’s railway, land, equipment, facilities or services...
Web page | 2016-08-26
Types of disputes we can help with
The Agency can help resolve disputes between railway companies and:
road authorities when they want to construct or reconstruct a road crossing;
landowners who need to cross the track of a railway company to access their property;
utility companies who want...
Web page | 2016-08-26
Types of disputes we can help with
Competitive line rates
A shipper located beyond the 30 kilometer interswitching limit may ask the Agency to set a competitive line rate for moving goods over the originating railway to the interchange point, for transfer to another railway.
The shipper must...
Web page | 2016-08-26
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an administrative...
Web page | 2016-01-29
When does a carrier need to give notice?
A carrier must notify the community if it proposes to:
discontinue a service, resulting in only one or no carriers serving a point;
reduce the frequency of a service to less than one flight per week, resulting in only one or no carriers providing...
Web page | 2015-10-20
1. What is the purpose of these regulations?
The objectives of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings are to:
Modernize and streamline the Canadian Transportation Agency’s procedures for dispute adjudication;
...
Web page | 2014-12-23
Enabling act(s)
Canada Transportation Act
Ministerial Direction
Description
The Minister of Transport has given the CTA the authority, through a Ministerial Direction, to make a regulation to address a gap in the current air passenger protection framework by establishing an obligation for...
Web page | 2022-04-01
Watch the ASL videos
Introduction
ASL version of Introduction
Continue to the next video: Accessible transportation mandate
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
Read the pdf (336 KB)
Watch the ASL videos
1. Purpose
ASL version of Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Personnel required to be trained
This is a plain language summary of the Best...
Web page | 2022-03-14
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